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Renew your driving licence online

admin — Mon, 27 Apr 2009 10:53:59 +0000

http://www.gulfnews.com/nation/Traffic_and_Transport/10307998.html

Renew your driving licence online

By Ashfaq Ahmed, Chief ReporterPublished: April 26, 2009, 23:10

Dubai: Motorists in Dubai can now renew their driving licences online, Gulf News has learnt.
“We have launched the online driving licence renewal service this week,” Engineer Ali Al Jasem, Director of the Licensing Department at the Licensing Agency of the Dubai Roads and Transport Authority (RTA), said.

He said the new service would help reduce road trips of motorists saving their time and money. Also, they do not have to wait in queues to get the job done.

Al Jasem told Gulf News that online driving renewal service was the latest addition to the e-service provided by the Agency to benefit the RTA customers.

Ahmad Bahrouzian, CEO of the Licensing Agency earlier said the RTA would also develop an online portal to help motorists renew their vehicle registration without making trips to the RTA offices. “The initiative will help customers complete many other services online service, including purchasing of number plates, vehicle ownership certificates and driving test appointments.”

Al Jasem said that customers interested in renewing their driving licences will have to do their eye tests first and send details using the e-services on the RTA’s website.

They will have to pay Dh110 as renewal fees. On receiving a complete online application, the licence will be posted to the applicant within four working days.

According to the RTA’s statistics, around 1.2 million people in Dubai hold driving licences while an average of 12,000 licences per month were issued during the course of last year.

“All these people have to go to the RTA offices to get service and have to wait in queues. The new online services will help reduce the rush,” he added.

Eye tests: RTA signs agreement

The Dubai Roads and Transport Authority (RTA) has signed an agreement with Al Jaber Optical Centre and Al Yateem Optician for conducting eye tests of applicants who apply for driving licences. Any one applying for a new driving licence or renewing a licence can go to any shop of Al Jaber and Al Yateem opticians in Dubai to have their eyesight checked – a prerequisite to obtain a driving licence.

The eyesight test will cost Dh25. Din Raj, an administrator at Al Yateem, said that their shops have already started conducting the tests and the online service will be available within a week’s time.

Customers need to bring two photographs, a passport copy or any other proof of identity. A customer can either take a certificate of the test results and submit the application in person or the optician can send the results directly to the RTA.

Many convenient ways of paying traffic fines in Abu Dhabi

admin — Sun, 01 Feb 2009 04:16:52 +0000

From the Gulf News article

Many convenient ways of paying traffic fines

By Rayeesa Absal, Staff Reporter
Published: January 30, 2009, 23:33

Abu Dhabi: There are several ways in which motorists may pay traffic fines imposed on their vehicles. Penalty charges may be paid directly at the traffic departments or more conveniently, online.

Other modes of payment include over the phone by calling the 24-hour hotline of the Federal Traffic and Licensing System and paying through automated teller machines.

The Abu Dhabi Police’s website www.adpolice.gov.ae provides electronic enquiry and traffic fines payment system for motorists across all the emirates, helping residents to save time and effort.
Visit the bilingual website and click the electronic services tab to enquire about the fines. The enquiry may be made using the Federal Traffic Code (Traffic ID) or with the plate number of the vehicle or through the driver’s licence number.

Using the Traffic Federal code for the inquiry will help find fines on all the vehicles registered in the persons name unlike the plate number which only brings up fines on particular vehicle.

In order to pay online, select the fines to be paid, and complete the payment process by keying in your credit card details. The system provides quick and secure service with data being updated in less than five minutes.

To pay in person, go to the ‘Violations Section’ of Traffic and Licensing Department. Submit the vehicle ownership form or the driver’s licence. Pay the fine and collect a receipt.

The office is open from Sunday to Thursday from 7:30am until 2:30pm.

To pay over the phone, call the traffic hotline 8003333.

Details about traffic violations can be obtained in three ways – using the traffic ID, plate or licence number. Payment can be made by credit card. The system will send a fax message afterwards, to confirm payment of fines. Another way of clearing the traffic penalties is to use automated payment machines. These machines, which have touch screens and provide multiple services to customers. The services include inquiry on fines and other services of the police department.

Payment can be made by credit cards or in cash at these machines. They also provide information such as maps, pharmacies, weather and contact details of police stations. Also, complaints, suggestions and security information may be entered.

It is mandatory that all traffic fines on a vehicle are cleared before the registration of a vehicle can be renewed. To be on the safe side, keep all the receipts.

If you fail a driving test, you can appeal…

admin — Tue, 17 Jun 2008 05:55:00 +0000

Log your complaint

Learner drivers who fail driving tests, can appeal against the decision by filing a complaint on the RTA’s website www.rta.ae, call customer service number 8009090 or go to any Licensing Agency office to file an appeal.

The complaint will be referred to the committee, which investigate and take action.

Full Gulf News story