Etisalat goes live with voice directory service
http://www.itp.net/news/544069-etisalat-goes-live-with-voice-directory-service
After months of in-house tweaking and testing, Etisalat has launched its voice directory service in an effort to reduce response times.
Initially available only to landline customers calling ‘181’, the service will soon be made available to Etisalat’s mobile customers as well.
The service works with the help of an Interactive Voice Response (IVR) system that uses [...]



