Etisalat warns customers of phone call scam

http://www.arabianbusiness.com/545274-etisalat-warns-customers-of-phone-call-scam

Etisalat warns customers of phone call scam

by Joanna HartleyJoanna Hartley on Sunday, 01 February 2009

PRIZE SCAM: Etisalat customers are being targeted by a Pakistani phone scam. (Getty Images)

Etisalat has issued a warning to its customers of a scam that involves fraudsters posing as its employees who tell customers they have won cash prizes, it was announced on Sunday.

The Abu Dhabi-based telecommunications company has said the scam asks people for their personal information so they can claim the prize, which is then used to rip them off.

The company has confirmed it is not running any prize schemes at present.

And is urging customers not to give out any confidential information such as bank account details, PINs, eVouchers or recharge card numbers to unknown callers who contact them via phone, SMS or email.

Many convenient ways of paying traffic fines in Abu Dhabi

From the Gulf News article

Many convenient ways of paying traffic fines

By Rayeesa Absal, Staff Reporter
Published: January 30, 2009, 23:33

Abu Dhabi: There are several ways in which motorists may pay traffic fines imposed on their vehicles. Penalty charges may be paid directly at the traffic departments or more conveniently, online.

Other modes of payment include over the phone by calling the 24-hour hotline of the Federal Traffic and Licensing System and paying through automated teller machines.

The Abu Dhabi Police’s website www.adpolice.gov.ae provides electronic enquiry and traffic fines payment system for motorists across all the emirates, helping residents to save time and effort.
Visit the bilingual website and click the electronic services tab to enquire about the fines. The enquiry may be made using the Federal Traffic Code (Traffic ID) or with the plate number of the vehicle or through the driver’s licence number.

Using the Traffic Federal code for the inquiry will help find fines on all the vehicles registered in the persons name unlike the plate number which only brings up fines on particular vehicle.

In order to pay online, select the fines to be paid, and complete the payment process by keying in your credit card details. The system provides quick and secure service with data being updated in less than five minutes.

To pay in person, go to the ‘Violations Section’ of Traffic and Licensing Department. Submit the vehicle ownership form or the driver’s licence. Pay the fine and collect a receipt.

The office is open from Sunday to Thursday from 7:30am until 2:30pm.

To pay over the phone, call the traffic hotline 8003333.

Details about traffic violations can be obtained in three ways – using the traffic ID, plate or licence number. Payment can be made by credit card. The system will send a fax message afterwards, to confirm payment of fines. Another way of clearing the traffic penalties is to use automated payment machines. These machines, which have touch screens and provide multiple services to customers. The services include inquiry on fines and other services of the police department.

Payment can be made by credit cards or in cash at these machines. They also provide information such as maps, pharmacies, weather and contact details of police stations. Also, complaints, suggestions and security information may be entered.

It is mandatory that all traffic fines on a vehicle are cleared before the registration of a vehicle can be renewed. To be on the safe side, keep all the receipts.