Category Archives: fees

Dubai eGovernment updates mPay services – Users can now pay Salik, DEWA, traffic fines

http://www.itp.net/588919-dubai-egovernment-updates-mpay-services?tab=article

 

By Georgina EnzerPublished May 6, 2012

Dubai eGovernment has updated its mPay mobile payment gateway and has added new features, including SMS capabilities. Users can now send an SMS to 4488 to inquire or pay government transaction fees or due charges.

The SMS service now allows Salik recharge from RTA, payment of traffic fines from Dubai Police and payment of electricity bills from Dubai Electricity and Water Authority.

“This gateway is part of our initiative to provide government services through innovative channels with the aim of facilitating government transactions of the public and businesses in Dubai. All departments need a set of electronic components and infrastructure to provide their service online under high quality and security stipulations. We, in Dubai eGovernment, work on the provision of these components in the form of common eServices and infrastructure with the departments, enabling them to provide their eServices to the public, thereby offering them a platform¬†for innovation and excellence in their specialized fields,” said Wesam Lootah, assistant director general of Dubai eGovernment.

The new updates to the Dubai eGovernment system are designed to allow users to activate auto-payment/auto recharge of the government services provided by mPay regularly (daily, weekly, monthly or at a specific date for payment or recharge). They also allow control over the minimum balance and the maximum payment/recharge.

The updates also allow users to configure mPay to support multiple accounts for one government service. For example, a customer can recharge the Salik account of his/her car and that of another car he/she owns from his/her mPay account.

“Dubai eGovernment provides online payment services through the Internet and mobile phones for instant payment of government fees, using effective and convenient means to save their time and spare them the trouble of visiting the concerned banks or departments. As mPay does not need a computer with access to the Internet, the service can be done instantly anywhere,” said Lootah.

The Dubai eGovernment is currently considering the expansion of individual and corporate beneficiaries of this service, either by introducing new departments and entities or adding new services of interest to customers.

To use mPay service, customers must register on http://mpay.dubai.ae.